Here's what our customers are saying!

Virgin Mobile

"To whom it may concern re: Captivate Global

Virgin Mobile changed our on line recording vendor in 2009 and to date the working relationship with Captivate Global has been a pleasure.  They are a very proactive vendor who bring new and creative ideas to the table in order to make your brand come to life to customers who are not always in a good space when they call in. 

Our on hold strategy has diversified because of the relationship with Captivate Global and has become far more dynamic and up to date, with additions such as daily news feeds adding real value to customers who are waiting to be helped.  In particular, I am very impressed with their turnaround on any changes required – they are proactive and extremely quick in assisting with getting your messaging up to date. 

The voice artists employed by them are very professional and accommodating, easy to coach into giving your brand the best exposure possible in the way that you would like them to project it. 

I would certainly recommend using Captivate Global to make your voice recordings a pleasure to manage – they are professional, turn work around very quickly and add significant value to me by saving me so much time on managing this critical function."

Christelle Hicklin
Virgin Mobile